Important Notice: By accessing, registering on, or using the jl911 platform in any capacity, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the jl911 platform.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and jl911 ("jl911," "we," "us," or "our") governing your access to and use of the jl911 website located at jl911.net, including all associated services, games, features, and content (collectively, the "Platform").
By creating an account, logging in, making a deposit, placing a bet, or otherwise using any part of the jl911 Platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them. These Terms apply to all users of the jl911 Platform, including registered players, visitors, and any other persons who access the Platform.
jl911 reserves the right to update, modify, or replace these Terms at any time. Continued use of the jl911 Platform following the posting of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.
You must be at least twenty-one (21) years of age to register for and use the jl911 Platform. This age requirement is in accordance with Philippine gambling regulations as enforced by the Philippine Amusement and Gaming Corporation (PAGCOR). jl911 strictly prohibits the use of its Platform by persons under the age of 21. Any account found to have been registered by or on behalf of a minor will be immediately suspended, all funds forfeited, and the matter may be reported to the relevant authorities.
The jl911 Platform is intended for use by players located in jurisdictions where online gambling is legally permitted. It is your sole responsibility to ensure that your use of jl911 complies with the laws applicable in your jurisdiction. jl911 does not accept registrations from jurisdictions where online gambling is prohibited by law.
To register a jl911 account, you must provide accurate, complete, and current information, including but not limited to:
You may only register one (1) account on the jl911 Platform. Multiple accounts per player are strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances held therein.
jl911 is required to verify the identity of all players as part of its Know Your Customer (KYC) obligations. You may be required to submit copies of valid government-issued identification, proof of address, and proof of payment method at any time. Failure to provide satisfactory documentation within the timeframe requested by jl911 may result in account suspension and withholding of pending withdrawals.
You are solely responsible for maintaining the confidentiality and security of your jl911 login credentials, including your username and password. You must not share your jl911 account credentials with any third party. jl911 will never request your password via email, live chat, or any other communication channel.
You must notify jl911 immediately upon becoming aware of any unauthorised use of your account or any other breach of security. jl911 shall not be liable for any loss or damage arising from your failure to comply with this security obligation. Any activity conducted through your jl911 account prior to notification of unauthorised access remains your responsibility.
You are responsible for ensuring that all information associated with your jl911 account remains accurate and up to date. If any of your registered details change, you must update your account information promptly. jl911 reserves the right to suspend accounts where information is found to be inaccurate, misleading, or incomplete.
jl911 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to cases involving suspected fraud, breach of these Terms, failure to complete KYC verification, or any activity that jl911 deems harmful to the integrity of the Platform or other players.
All transactions on the jl911 Platform are conducted in Philippine Peso (PHP / ₱). jl911 does not currently accept transactions in foreign currencies. Any currency conversion fees incurred through your payment provider are your sole responsibility.
jl911 currently accepts the following payment methods for deposits and withdrawals:
| Payment Method | Min. Deposit | Min. Withdrawal | Processing Time |
|---|---|---|---|
| GCash | ₱100 | ₱200 | Instant – 15 minutes |
| PayMaya | ₱100 | ₱200 | Instant – 30 minutes |
| BPI Online | ₱500 | ₱500 | 1 – 3 banking days |
| BDO Online | ₱500 | ₱500 | 1 – 3 banking days |
| Metrobank | ₱500 | ₱500 | 1 – 3 banking days |
All deposits made to your jl911 account must originate from a payment account registered in your own name. jl911 does not accept deposits from third-party payment accounts. Deposits made from unverified or third-party sources may be reversed and the associated account suspended pending investigation.
Withdrawals from your jl911 account are subject to the following conditions:
jl911 may impose daily, weekly, or monthly transaction limits on deposits and withdrawals at its discretion. Players may also set their own deposit limits through the responsible gaming tools available in their jl911 account settings. Once a deposit limit is reduced, the change takes effect immediately. Requests to increase a deposit limit are subject to a mandatory 72-hour cooling-off period.
jl911 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, in addition to these general Terms. In the event of any conflict between promotion-specific terms and these Terms, the promotion-specific terms shall prevail.
Unless otherwise stated in the specific promotion terms, all bonus funds credited to your jl911 account are subject to a minimum wagering requirement before they may be withdrawn. Wagering requirements must be completed within the validity period specified for each bonus. Bonus funds that remain unplayed at the expiry of the validity period will be forfeited without compensation.
jl911 actively monitors accounts for patterns of bonus abuse, including but not limited to: opening multiple accounts to claim the same bonus, placing low-risk or hedged bets solely to satisfy wagering requirements, and coordinating with other players to exploit promotional offers. Any account found to be engaging in bonus abuse will have its bonus funds forfeited and may be permanently suspended from the jl911 Platform.
jl911 reserves the right to modify, suspend, or permanently withdraw any bonus or promotional offer at any time and without prior notice. jl911 shall not be liable to any player for any loss arising from the modification or withdrawal of a promotion.
Each game available on the jl911 Platform is governed by its own specific rules, which are accessible within the game interface. It is your responsibility to familiarise yourself with the rules of any game before placing a wager. jl911 shall not be liable for any losses arising from a player's failure to understand the rules of a game.
In the event of a technical malfunction, system error, or software failure that affects the outcome of a game, jl911 reserves the right to void the affected bets and return the wagered amounts to the players' accounts. jl911's decision in such matters is final. No compensation beyond the return of the original wager will be provided in the event of a technical malfunction.
jl911 is not responsible for any losses incurred as a result of internet disconnection, device failure, or any other technical issue on the player's side during gameplay. Players are advised to ensure a stable internet connection before placing wagers, particularly in live dealer games where disconnection may result in an open bet being settled automatically.
Once a bet has been confirmed and accepted by the jl911 system, it cannot be cancelled or amended by the player. jl911 reserves the right to void any bet that was placed in error, placed on an event with an incorrect price, or placed in circumstances that jl911 determines to be manifestly unfair.
The following activities are strictly prohibited on the jl911 Platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of all funds, and referral to the relevant law enforcement authorities:
jl911 is committed to promoting responsible gaming among all Filipino players. We believe that gambling should be an enjoyable form of entertainment, and we take our duty of care to our players seriously. The following responsible gaming tools are available to all jl911 account holders:
Players who self-exclude from jl911 must not attempt to circumvent their exclusion by registering new accounts. Any account opened in violation of a self-exclusion order will be immediately closed and any funds held therein forfeited.
If you believe you may have a gambling problem, jl911 strongly encourages you to seek help. You can access responsible gaming resources through PAGCOR, the Philippine Amusement and Gaming Corporation, which oversees gambling regulation in the Philippines.
All content on the jl911 Platform — including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout of the Platform — is the exclusive property of jl911 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jl911 Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the jl911 Platform without the prior written consent of jl911.
To the fullest extent permitted by applicable law, jl911 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the jl911 Platform, including but not limited to:
jl911's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your jl911 account in the thirty (30) days preceding the event giving rise to the claim.
jl911 collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the jl911 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. You can review the full Privacy Policy at jl911.net/privacy-policy.
jl911 will not sell, rent, or otherwise transfer your personal data to unaffiliated third parties except as required by law, as necessary to process your transactions, or as described in the Privacy Policy.
jl911 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jl911 will notify registered players via email or a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this page. Your continued use of the jl911 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree to any amended Terms, you must cease using the jl911 Platform and may request the closure of your account by contacting jl911 customer support via live chat.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the jl911 Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
jl911 operates in compliance with the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Any regulatory complaints may be directed to PAGCOR through its official channels.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the jl911 support team through the following channels:
jl911 aims to respond to all written enquiries within two (2) business days. For urgent account-related matters, live chat is the fastest way to reach our support team.